Are there programs available to help make telephone service more affordable for low-income customers? How is eligibility determined and where can I apply?

Question

Are there programs available to help make telephone service more affordable for low-income customers? How is eligibility determined and where can I apply?

Answer

Federal and state lawmakers believe every person in America should have access to quality, affordable telecommunications service. If you participate in programs such as food stamps, Medicaid, the national school free-lunch program, supplemental security income, or if your household income is below a certain threshold level, you may qualify for a discount on your telephone bill. The Universal Service Administrative Company lists full details and state-specific Lifeline contact information, at www.lifelinesupport.org. If you have questions about Lifeline, Link-Up and TLS discounts, call 888-641-8722.