Internet/Broadband & Email

What is Worry-Free Wifi?

Worry-Free Wifi is a secure, dual-band router that BVT updates and maintains for you. It will help enhance your overall home WiFi experience. It comes with 24/7 tech support and free device replacement. It also comes with an app that allows you quick access to manage your home WiFi network. You can view connected devices, set up a guest network, change your password, run a speed test, and set basic parental controls.

How do I update my email certificate if I receive a pop-up?

Attention all bluevalley.net email users!

Here are instructions on how to install the certificate for your Blue Valley email. There are three sets of instructions; Windows desktop, Apple devices, and Android devices. Please go to the appropriate instructions and follow all prompts when the pop-up asks you to install your new certificate. Just follow the prompts with ease and this can be done from the comfort of your own home.

What is the big gray box (ONT – Optical Network Terminal) for?

An ONT contains the electronics that convert a signal of light into usable voice, data and video services. This box will be located on the outside of your home/business. There will be an additional box installed inside your home/business which will power the unit. This power supply unit will also contain a back-up battery in case of a power outage.

What is VoIP service? Will it allow me to make phone calls from my computer? Do I need DSL or other broadband connection to use it?

VoIP service refers to Voice over Internet Protocol, which means using Internet technology to transmit and deliver voice communications. Rather than using the traditional analog telephone network, VoIP digitizes the voice signal into information packets that are sent over the Internet or computer network. The packets are reassembled at the other end of the connection to produce the voice signal. Until recently, IP network-delivered voice service has been constrained by very poor quality and limited reliability.

How do I set up my Blue Valley email account in Microsoft Outlook?

  1. Open Outlook
  2. Click Tools
  3. Click Accounts
  4. Click the Mail tab
  5. Double click on the account
  6. Change the email address
  7. Verify that the following data is inserted:
  8. My incoming mail server is a POP3
  9. Incoming mail address: mail.bluevalley.net
  10. Outgoing mail address: mail.bluevalley.net
  11. Account name: test
  12. Click Apply
  13. Click OK
  14. Click Close

What is Fiber to the Home (FTTH)?

FTTH is a new technology that uses fiber optic cable instead of copper cable to deliver telephone, data (Internet, etc.) and video services. BVTC was one of the first in the nation to deploy fiber optics, which has the capacity for an indefinite amount of data and is a necessity in today’s world. We offer FTTH to all households in the following exchanges: Axtell, Beattie, Centralia, Home, Linn, Oketo, Onaga, Palmer, Summerfield, Vermillion, Westmoreland, and Wheaton.

What is broadband?

The term broadband commonly refers to high-speed Internet access that is always on and faster than traditional dial-up access. Broadband includes several high-speed transmission technologies such as: Digital Subscriber Line (DSL), Cable Modem, Fiber, Wireless, Satellite, and Broadband over Powerlines (BPL).
Source: www.fcc.gov