Service Interruptions in Waterville and Frankfort Expected

November 15, 2019

Home, Kan. – Friday, November 15, 2019 – Blue Valley Technologies (BVT) will perform repairs on an exposed fiber line, Thursday, November 21. The repair comes as a result of recent flooding in the area.  BVT’s team will begin making repairs at midnight and continue until each fiber strand has been spliced.  

Because of the magnitude of repairs, all services will be interrupted for approximately four to six hours. The interruption will impact television, internet, and telephone services in the Waterville and Frankfort communities. Cellular services will not be affected.

The team will work throughout the night splicing the 108 strands of exposed fiber to eliminate the risk of an unexpected outage in the future. 

If outages are experienced beyond 6:30 a.m., customers should call 877-876-1228 to report the issue.